Will I be kept informed throughout the process?
Yes, you can choose from email, text message or telephone call updates. You will be sent a link to track the engineer on your chosen date of install and our friendly Customer Service Advisors are [...]
How long does the Boiler Installation take?
Majority of our installs are completed in one day, however more complex installs or system changes can exceed one day.
How long does my quote last for?
Your quote lasts 28 days from the day you complete your Home Survey.
How will I know which boiler to choose?
Our system is created by highly skilled experts to choose the right boiler for your home based on the answers you give, prior to a visit from one of our heating advisors.
Will the engineer call on the day of my install?
Yes, you will receive an email or text message with the details and a picture of your engineer. You will have a prearranged date and time of arrival and the engineer will call you on the morning [...]
