Faqs

Yes, you can choose from email, text message or telephone call updates. You will be sent a link to track the engineer on your chosen date of install and our friendly Customer Service Advisors are [...]

Majority of our installs are completed in one day, however more complex installs or system changes can exceed one day.

Your quote lasts 28 days from the day you complete your Home Survey.

Our system is created by highly skilled experts to choose the right boiler for your home based on the answers you give, prior to a visit from one of our heating advisors.

Yes, you will receive an email or text message with the details and a picture of your engineer. You will have a prearranged date and time of arrival and the engineer will call you on the morning [...]

We offer flexible and affordable finance packages across all ranges of our boilers and packages.

Once you are happy with your quote and would like to book your installation, you will be sent a secure link via email to make payment. If you have selected a finance option, our finance partner [...]

Yes, we accept all major card transactions, please note there may be a fee from your card issuer for using a credit card.

Yes. We offer a range of affordable repayment plans with flexible deposits.

Yes, our engineer will take away all waste and your old boiler and leave the area clean and tidy.